New Car Warranty

Every Great Wall is backed by a 36 month or 100,000km New Vehicle Warranty (whichever comes first), which covers the vehicle from the time it is first registered or put into service (whichever occurs first).

You can rest assured knowing that your Great Wall will receive care you can trust, from the people who know your car the best.

What is covered

Great Wall Motor Co. (Australia) Pty. Ltd., (A.B.N. 54 004 663 156) (Great Wall) warrants that for a designated period of time or specified mileage, as set out under the section titled 'NEW VEHICLE WARRANTY PERIOD', Great Wall will repair or replace any part on the vehicle (except for those items listed under the section titled 'WHAT IS NOT COVERED') which proves to be defective in materials or workmanship, free of charge, subject to the terms and conditions of this warranty.

The warranty period begins on the date that the vehicle is first registered or put into service, whichever is earlier.

Warranty repair or parts replacement will be performed by an authorized Great Wall Dealer at its place of business within a reasonable time after delivery of the vehicle to the dealer during normal business hours.

New Vehicle Warranty Period

The period for the New Vehicle Warranty is 36 months or 100,000 km (whichever comes first) from the time the vehicle is first registered or put into service (whichever occurs first).

The New Vehicle Warranty covers all parts and components of each new Great Wall vehicle except for those items listed under the section entitled 'WHAT IS NOT COVERED' in the Customer Information and Maintenance Booklet, and the tyres and battery which are the subject of separate warranties.

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if goods fail to be of acceptable quality and the failure does not amount to a major failure.

What is not covered?

  • All tyres and batteries which are excluded unless specified as being included under the section titled "TYRE and BATTERY WARRANTY".
  • Any vehicle which has been relocated to another country.
  • Any non-"Genuine GREAT WALL" parts, accessories or equipment. (Note: "Genuine GREAT WALL" parts, accessories or equipment installed outside of GREAT WALL's works may be covered by their own separate warranty.)
  • Any parts and labour costs incurred in connection with recommended maintenance services as outlined in the OWNER'S MANUAL and MAINTENANCE SECTION in this booklet.
  • Any parts and labour costs resulting from tyre punctures.
  • Subject to s.259(4), s.271 (2) and s.271(4) and s.272(2) of Australian Consumer Law, GREAT WALL excludes any and all liability for loss or damage for problems: •unrelated to GREAT WALL's conduct; unrelated to the goods supplied by GREAT WALL; and caused by something independent of GREAT WALL after the goods have left its control.
  • Normal wear and tear meaning the gradual reduction in operating performance of a part or parts having regard to the age of the vehicle, the distance it has travelled and its operating conditions. This includes normal deterioration of trim, paint or other appearance items.
  • Any vehicle on which the odometer reading has been changed so that actual kilometres travelled cannot be accurately determined.
  • Normal maintenance services such as, but not limited to, wheel balancing, tyre rotation, engine tune-up, headlight aiming, replacement of light bulbs, spark plugs, distributor points, drive belts, worn clutch discs, worn brake pads/shoes, filters, wiper blades, lubricants and coolant.
  • Damage or failures resulting from: Misuse, such as driving over kerbs, overloading, racing, etc.
  • Use of non-recommended, improper or dirty fuel, fluid, oil or lubricant.
  • Failure to perform proper maintenance services as outlined in the OWNER'S MANUAL and the MAINTENANCE SECTION in this booklet.
  • Alterations, tampering or improper repairs or servicing.
  • Unauthorized modifications or use of any non "Genuine GREAT WALL" parts accessories or equipment.
  • Accident, theft or fire or illegal use.
  • Stone chipping, fuel or liquid adhesion, chemical fallout, tree sap, salt, hail, windstorm, lightning or unusual environmental conditions, bird or animal excrement.
  • Continuing to drive the vehicle after loss of lubricants, oils, refrigerant or water on or after knowledge of failure.

Tyre and Battery Warranty

The tyres originally installed on a new Great Wall vehicle are warranted by the tyre manufacturer.

In order to obtain tyre warranty service, present the unserviceable tyre(s) to a local tyre agent, unless otherwise directed by Great Wall. Any Great Wall dealer can assist you in requesting an adjustment through a local tyre agent, if necessary.

Original equipment batteries as fitted to every new Great Wall vehicle are fully covered for defective manufacture during the first 12 months with unlimited kilometres, and will be replaced free of charge should a defect occur in that time.

Applicability

This warranty applies to Great Wall vehicles registered and normally operated in the country where the vehicle is originally sold. This warranty is provided to the original and subsequent owners of the vehicle during the warranty period.

This warranty does not apply to a vehicle that is relocated internationally from where it was first sold.

NOTE: Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if goods fail to be of acceptable quality and the failure does not amount to a major failure.Please refer to your Customer Information and Maintenance Booklet, section 'Things you should know about the Great Wall New Vehicle Warranty' for further information.

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Locate Berwick Great Wall

Berwick Great Wall

Address
257 Princes Highway,
Hallam Victoria 3803

Trading Hours
Mon - Fri: 08:30am - 18:00pm
Sat: 08:30am - 18:00pm

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